On Christmas Eve, throughout one of many busiest journey instances of the yr, a technical glitch at American Airways left planes quickly grounded and kicked off chaos for hundreds of vacationers.
At 6:30 a.m. on Tuesday, the airline introduced it was “experiencing a technical challenge with all American flights,” blaming a “vendor know-how challenge” for the issue.
A number of hours later, the airline introduced the difficulty had been resolved.
We now have resolved a vendor know-how challenge that briefly affected flights this morning. We sincerely apologize to our clients for the inconvenience and have issued a journey alert to permit for added flexibility. https://t.co/lAp094H8cx
— americanair (@AmericanAir) December 24, 2024
A journey alert stays in impact.
It was not instantly clear what number of vacationers had been impacted. However at one level, FlightAware’s misery map confirmed greater than 700 flights delayed throughout the US, with Charlotte Douglas, Dallas-Fort Price, Miami and Washington Nationwide airports — all main hubs — the toughest hit.
One video confirmed an agent at Fort Lauderdale airport in Florida holding passengers on the gate whereas telling them “our system is down.”
Vacationers had been additionally left stranded at LaGuardia Airport early Tuesday as the whole American Airline fleet appeared to stay stagnant with snow piling up on high of the planes round 9 a.m.
